Refund and Returns Policy

for DEEPAK OVERSEAS – www.electronikahub.com

Effective Date: 20-07-2023

Thank you for shopping with DEEPAK OVERSEAS at www.electronikahub.com. We strive to provide you with the best products and services. However, we understand that there may be instances where you need to return or request a refund for your purchase. Please read our Return and Refund Policy carefully to understand the terms and conditions.

1. Returns:

1.1 Eligibility:

• To be eligible for a return, the item must be unused, undamaged, and in its original packaging.
• The return request must be made within 30 days from the date of delivery.

1.2 Non-returnable Items:
The following items are not eligible for returns:

1. Gift cards
2. Downloadable software products
3. Perishable or consumable goods
4. Personal care items
5. Items that have been used or damaged by the customer

1.3 Return Process:
To initiate a return, follow these steps:
a. Contact our customer support team at deepakoverseas07@gmail.com or call us at +91 54564565456 to request a return authorization.
b. Once you receive the return authorization, package the item securely to prevent damage during transit.
c. Include a copy of the original invoice or receipt in the package.
d. Ship the item to the following address:
DEEPAK OVERSEAS
4-3-234/1, Giriraj Lane, Bank Street, Koti,
Hyderabad-500 0095 Telangana, INDIA

1.4 Return Shipping:

• The customer is responsible for all return shipping costs unless the return is due to a mistake on our part or a defective item.
• We recommend using a trackable shipping method for returns.

1.5 Inspection and Processing:

• Once we receive the returned item, our team will inspect it to ensure it meets the return eligibility criteria.
• If the item is deemed eligible for a return, we will process the refund.
• Please allow [X] business days for the refund to be credited to your original payment method. The processing time may vary depending on your payment provider.

1. Refunds:

2.1 Eligibility for Refunds:

• Refunds will only be issued for eligible returned items (as described in section 1.1).
• If the item is damaged, used, or not in its original packaging, the refund may be denied.

2.2 Refund Methods:

• Refunds will be issued using the original payment method used during the purchase.
• If the original payment method is no longer available (e.g., expired credit card), we will work with you to arrange an alternative refund method.

2.3 Non-refundable Items:
The following items are non-refundable:

• Shipping and handling charges (unless the return is due to our error)
• Gift cards

1. Damaged or Defective Items:

3.1 If you receive a damaged or defective item, please contact our customer support team immediately at deepakoverseas07@gmail.com or call us at +91 89774 35855. We will guide you through the process of returning the item and arranging for a replacement or refund.

4. Cancellation Policy:

4.1 Order Cancellation:

• If you wish to cancel an order before it is shipped, please contact our customer support team as soon as possible.
• If the order has not been shipped, we will cancel the order and issue a full refund.
• If the order has been shipped, the standard return process applies.

1. Changes to the Policy:

5.1 DEEPAK OVERSEAS reserves the right to modify or update this Return and Refund Policy at any time without prior notice. Any changes to the policy will be reflected on this page.

For any questions or concerns about our Return and Refund Policy, please contact our customer support team at deepakoverseas07@gmail.com or call us at +91 89774 35855.

Thank you for choosing DEEPAK OVERSEAS – www.electronikahub.com. We value your trust and aim to provide you with the best shopping experience possible.